Lifetime Warranty

Lifetime Warranty - Free Repairs

At Mobility Tools & ModiFit, we believe that one of the best things we can do for the planet is to create products that last.

That’s why we offer a lifetime warranty and free repair service for our belts.

So we can keep your belts going for as long as possible.

Please note we said Free not Fast :)

We cover the cost of the repairs if there's ever an issue.

All we ask is that you cover the cost of postage back to us.

This is how it works:

Pay for your postage and provide the right details - name, email, return address, and a brief description of the repair needed.
Send the belt to us when you are ready.
Our expert will repair them.
Then we'll send it back all beautiful and restored.

Please keep your tracking number safe so you can see they've arrived safely, and if you'd like an update on where they are in the queue, just contact our customer service team. We do not do this automatically. We rarely have returns for warranty issues so you'll usually find the belt is repaired within a day or so.

Some rules:

Only one belt per customer at a time. This makes it fair.
Make sure your belt is clean.
Make sure you include a note with your name and confirmation number in the parcel.
Any repair work that has not been done by us needs unpicking if you'd like it re-done.
Ship the package with a carrier that can provide tracking and insurance.

Remember, free repairs are for the life of the belt, not the person. If we feel that your belt is not repairable we will drop you an email and go from there. We’re committed to keeping your belts in top shape, because a well-loved belt deserves a long life. Thank you for supporting sustainability and quality craftsmanship.